Our First Priority is to Make Your Loved Ones Feel Comfortable and Cared For in Their Own Home.
We provide personalized care plans and service offerings to tailor them to your needs. We separate ourselves from other home care agencies in Allen, TX by providing the following:
Schedule Flexibility
We fill in the gaps. When you or family members can’t assist or need respite, we are here to help. We are flexible with all schedule types and adjust to what you need. We are here to cater to you and your loved one.
Supervision of Care
We monitor each caregiver to ensure that they are delivering the appropriate quality of care, per our company’s mission and goals. Caregivers are monitored diligently and efficiently, on a consistent and regular basis.
Free In-Home Care Assessment
We offer a free in-home care assessment that allows us to analyze and then give suggestions for the best options that fit your needs.
No Minimum Hours
We do not require a minimum number of hours for our services. Our caregivers are available, whether it’s an hour, an as-needed basis, or a 24/7 basis. If you need us, we are there, no matter what.
All Caregivers are Bonded, Licensed, and Insured
Our caregivers are our employees. The agency is licensed by the State of Texas. Rest easy knowing that your loved one is under the care of a qualified, trusted, and supervised home caregiver. Our insurance will protect any losses that may happen in your house, whether it is your personal property or work accidents.
Training and Continuing Education
Home Care for the 21st Century is constantly advancing and changing. We strive to stay up-to-date on the latest and most helpful items surfacing in the industry. Our ongoing education helps our caregivers to stay updated and informed, allowing them to offer your loved one the latest and greatest in the home care business.
Our Hiring Process
Our caregivers are put through rigorous interviews and required to pass a full criminal background check. We ensure that each caregiver we hire will represent the entirety of our agency’s values and expectations.
24/7 On-Call
We answer our telephone around-the-clock. When a caregiver is unable to attend the shift, we can take care of finding a replacement so there’s no interruption in your service.
How Do I Pay For These Services?
- Medicare
- Private Pay
- Long Term Care Insurance
- Some Life Insurance Policies offer Healthcare Benefits
Innovation is the 21st Century Difference
Combat Coronavirus with Home Care for the 21st Century's Telehealth Solutions
During this coronavirus pandemic, the CDC has recommended Telehealth for screening and the management of Influenza and Coronavirus. Our home care agency in Allen, TX offers state-of-the-art telehealth services that are HIPAA compliant that runs on a smartphone, tablet, or computer.
Dr. Yi Xiong, Administrator
Seda Zarbinian, RN, BSN
Meet Our Director of Nursing
Meet Seda Zarbinian, our DON. Get to know a little bit about her from the questions and answers below!
What are you the most excited about working for HC21?
I am most excited about working for HC21 due to HC21’s mission of providing quality care and their family approach to health care. HC21 is an all-inclusive health care model that has been carefully designed to meet all aspects of a client’s needs under one organization. HC21 also provides extensive support and guidance to their staff with up to date information on health care guidelines and standard of care, which makes this organization stand out in comparison to others in this industry..
How do you exceed client expectations?
I try to exceed client expectations by involving the client and the client’s loved ones in their care. I identify their individualized treatment goals and tailor a plan to establish a long-term relationship with an open and honest line of communication. Through this type of relationship, we rely on the client and client’s loved ones feedback to optimize client satisfaction and improve on the services we provide to achieve the highest quality of care and client’s satisfaction.
Can you tell us a little something fun about you?
I’m a great cook and a great dancer!